Secure Signing

Privacy Policy

This Privacy Policy explains how Secure Signing ("we", "us", "our") collects, uses, and protects personal data.

Effective Date: 7 May 2026

Secure Signing is a trading style of:

JKZ 10 LIMITED

Registered in England and Wales

Company Number: 08157178

Registered Office: Boardwalk 1st Floor, 21 Little Peter Street, Manchester, England, M15 4PS

ICO Registration Number: ZC139614

For the purposes of data protection law, we operate as both a data controller and a data processor, depending on the context explained below.

01

Scope of This Policy

This policy applies to:

  • Visitors to our website (www.securesigning.co.uk)
  • Individuals who contact us or engage with us directly
  • Clients and prospective clients
  • Personal data processed as part of our digital signing services
02

Data Controller vs Data Processor

When we act as a Data Controller

We act as a data controller when we process personal data for our own purposes, including:

  • Website enquiries
  • Business communications
  • Marketing, where applicable
  • Relationship management

When we act as a Data Processor

We act as a data processor when providing our digital signing services to clients. In these cases, our client, such as a claims management company, is the data controller and we process personal data strictly in accordance with their instructions.

03

Personal Data We Collect

Information you provide to us

  • Name
  • Email address
  • Telephone number, if provided
  • Business details

Technical data, automatically collected

  • IP address
  • Browser type and version
  • Device information
  • Website usage data

Data processed on behalf of clients

When delivering our services, we may process:

  • Client/customer names
  • Contact details
  • Document content, such as Letters of Authority, agreements, and terms
  • Signature data
  • Audit trail data, including timestamps, IP addresses, device data, and interaction logs

We process this data solely on behalf of our clients.

04

How We Use Personal Data

As a Data Controller

We use personal data to:

  • Respond to enquiries
  • Provide information about our services
  • Manage business relationships
  • Maintain and improve our website
  • Comply with legal obligations

As a Data Processor

We process personal data to:

  • Generate and deliver digital signing requests
  • Facilitate execution of documents
  • Provide audit trails and verification records
  • Return signed documents to our clients' systems
  • Maintain system integrity and security
05

Legal Basis for Processing

Where we act as a data controller, our legal bases include legitimate interests, such as responding to enquiries and operating our business, and legal obligations where required to comply with applicable laws.

Where we act as a data processor, we rely on the lawful basis determined by our client, the data controller.

06

Data Sharing

We do not sell personal data.

We may share data with:

  • Cloud hosting and infrastructure providers
  • Technology service providers supporting our platform
  • Professional advisers, such as legal and compliance advisers
  • Regulatory authorities where required

All third parties are required to maintain appropriate security and confidentiality.

07

International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations
  • Standard contractual clauses
  • Equivalent data protection measures
08

Data Retention

We retain personal data only for as long as necessary:

  • Website enquiry data: for a reasonable period to manage enquiries and relationships
  • Client data, in our processor role: in accordance with client instructions and contractual terms

We may retain data longer where required for legal or regulatory purposes.

09

Security of Data

We implement appropriate technical and organisational measures to protect personal data, including:

  • Encryption in transit and at rest
  • Access controls and authentication measures
  • System monitoring and security controls
  • Tamper-evident document protection
  • Comprehensive audit trails

Our systems are designed with security, integrity, and evidential robustness in mind, particularly for high-volume claims environments.

10

Your Rights

Under UK data protection law, individuals have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion, where applicable
  • Restrict or object to processing
  • Data portability, in certain cases
  • Lodge a complaint with the Information Commissioner's Office

Where we act as a data processor, requests should be directed to the relevant data controller, our client.

11

Cookies

Our website may use cookies or similar technologies to improve functionality and understand usage.

Further details will be provided in our Cookie Policy, where applicable.

12

Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Email: hello@securesigning.co.uk

JKZ 10 LIMITED
Boardwalk 1st Floor, 21 Little Peter Street
Manchester
England
M15 4PS
13

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.